Privacy Policy

Draft — have this reviewed before launch. Whether the Privacy Act 1988 (Cth) applies to your business depends on factors such as annual turnover; many businesses choose to follow the Australian Privacy Principles regardless.

What we collect When you request a service we collect your name, email, phone number, property address and details about the job, plus any photos you choose to upload.

Why we collect it To respond to your request, prepare quotations, schedule and complete work, and keep you informed.

Who can see it Only authorised staff who need it to handle your job. We don't sell your information.

How long we keep it We keep job records for as long as needed for the purposes above and our legal obligations, then delete or de-identify them.

Access, correction and deletion Signed-in customers can request access, correction or deletion from their account. You can also contact us using the details on our Contact page.

Complaints Contact us first. If you are not satisfied, you may be able to contact the Office of the Australian Information Commissioner (oaic.gov.au).